Use Cases

Make Onboarding More Engaging to Keep New Hires

When it comes to retention, first impressions count. After the initial onboarding experience, your new employees will need ongoing opportunities to decrease skill gaps between new and seasoned employees. With Fluency Speak you can supply learning opportunities quickly and easily, and the learning will stick!

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Blog
The Top 3 Things Employees Need to Succeed During Challenging Times

Companies today face two important questions: 
  •  How can I ensure the success of my team, my organization, and myself during difficult times?
 ~ and ~ 
  •  How do I get the support I need, and how can I effectively support others? 
 The secret to success boils down to what we’ll call “Nurturing Communication.”

Communication Skills Customer Service Management Training

Use Cases
Sharpen Communication Skills for the Best Customer Experience

Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.

Communication Skills Customer Experience Customer Service

eBook
Decreasing Harassment — Methods That Work

Learn about what doesn't work to decrease harassment, and how Fluency Speak supports methods that are proven effective.

Decreasing Harassment eBook

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